Hiiraan Online

Thursday September 18, 2014

A file image grab from AFP TV taken on September 21, 2013 in Nairobi shows Kenyan troops taking position inside the Westgate mall.

But in a burst of grenades and gunfire one year ago, when Islamist gunmen prowled the food aisles executing at least 67 people in cold blood, the Nakumatt store in Nairobi's Westgate mall would become the epicentre of one of the country's most brutal massacres.

The attack, claimed by Somalia's Al-Qaeda linked Shebab, not only shattered the lives of many - it also heralded a tough year for Kenya's economy.

"Three days after the terrorist attack we had no Nakumatt there, we had lost everything," said Atul Shah, managing director of Nakumatt Holdings, East Africa's biggest retail chain by outlet numbers.

Its outlet in Westgate, where three staff were killed, had been its flagship branch. Stock losses were estimated at US$6.7 million dollars (S$8.5 million).

"Business was slow for a couple of months. Everybody avoided shopping malls or public places," said Shah. He said the company has since started to recover, opening new stores.

Westgate itself remains closed. Large parts collapsed during the siege as a result of a huge explosion and fire.

Tourism a 'closed shop'

The World Bank cut Kenya's growth forecasts by 0.5 per cent in June to 4.7 per cent, citing both security concerns and the impact of poor rains.

"More than anything, the Westgate attack struck at the 'Africa-rising/Emerging Middle Class' narrative - the cheerleaders of the economy," Aly-Khan Satchu, a financial analyst in Nairobi, told AFP.

"These folks have moved from a very offensive game to one which is more defensive." Subsequent attacks, especially killings in the coastal region, have badly dented Kenya's tourist industry - a key foreign currency earner and massive employer.

"The negative spillover has been felt most intensely in coastal tourism which is on its knees, and it's unlikely to bounce back meaningfully in the next 12 months," Satchu added.

Several Western nations urged their nationals to avoid the port city of Mombasa, the scene of a wave of shootings and bombings. One British travel firm evacuated hundreds of package tourists.

"Since the Westgate attack, we have had a myriad of challenges in the tourism sector, especially along the Kenyan coast," said Mohamed Hersi, chief executive of Heritage Hotels and chairman of Kenya's Coast Tourist Association.

The tourist board insists visitor arrivals dipped by less than five per cent in the first four months of the year, but hotels and tourism operators reported a noticeable slump.

"We basically became a closed shop. We have had an almost 40 per cent drop," said Hersi.

'Outstanding resilience'

In May, the United States said it was cutting staff at its Nairobi embassy, because of the mounting threat of jihadist attacks. US Peace Corps volunteers were pulled out in July.

But Kenya has bounced back before, including after Al-Qaeda's bombing of the US embassy in Nairobi in 1998, as well as post-election violence following contested polls in 2007.

Shares in the operator of Kenya's stock market, Nairobi Securities Exchange, were rapidly snapped up when they debuted earlier this month, subscribed six times over.

"Kenya's economy has exhibited outstanding resilience post Westgate," Satchu said.

"The Nairobi All-Share Index has rallied more than 30 per cent since Westgate, and that is a major signal," he said, adding that Kenya's Eurobond offer "was massively oversubscribed."

At Westgate today, bullet holes are still visible on the boarded up building, and ornamental plants appear to have grown wild around the terrace cafes where Kenyans and foreigners once mingled over expensive coffees and wine.

Shah says reconstruction is ongoing but the structural damage was enormous, with the back of the building collapsed under tonnes of rubble.

He still remains hopeful for Kenya.

"We will recover one day, and pray something like this will never happen again," Shah said